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Capture in progress · Retirement home

Virtual tours for healthcare and retirement homes: reassure families before their first visit

Choosing a home for a loved one is one of the hardest decisions a family makes. It is often made from a distance, sometimes in a hurry. With a virtual tour, families discover the rooms, the living areas and the atmosphere of your home from their own sofa, and arrive at the first meeting already reassured.

Virtual tours, the new standard for care settings

Before they come through your door, the family has toured every space and chosen with confidence.

Screenshot of the 360° virtual tour: CryoCenter · Arcachon
CryoCenter · Arcachon
  • 01

    Open your doors to relatives who live far away

    The children live far off and diaries do not line up. The whole family explores the home, each from their own house.

  • 02

    Convey the life inside, not just the walls

    Between the rooms, the restaurant, the garden and the activity lounge, the family moves around freely and forms its own view.

  • 03

    Stand out from the photos everyone publishes

    On directories, every home shows the same kind of pictures. A complete tour does not cheat.

Photo illustrating ‘Hospital’Photo illustrating ‘Private clinic’Photo illustrating ‘Retirement home’Photo illustrating ‘Beauty salon & spa’

Every facility has people to reassure

Prepare your patients for their stay with a virtual tour of your hospital

  • Reduce anxiety before admission
  • Make the patient journey easy to follow
  • Attract and train your clinical staff

Be the clinic your patients choose with a virtual tour

  • Stand out when patients compare
  • Reassure patients before their procedure
  • Look your best where patients search for you

Help families choose your retirement home with a virtual tour

  • Reassure families who choose from a distance
  • Make in-person visits calmer
  • Cut the time your apartments stand empty

Fill your beauty salon's diary with a virtual tour

  • Make clients want to book a treatment with you
  • Reassure clients about hygiene and calm in your treatment rooms
  • Sell your gift vouchers with the place

Three features that ease the decision

All our options are available on every tour. Here are the three that make the biggest difference in a care setting.

  • Rachel & Emilien's YouTube video ‘We imported this staircase from Bali!’ playing in an information point in a lounge during a 360° tour

    Reassuring content, built into the tour

    A resident's testimonial, a video of the team or an overview of services and activities: each piece of content appears in the right place, at the right moment of the tour.

    See points of interest & documents →
  • Guide families room by room

    You set the order of the guided tour and narrate each space. The family follows the route you would have taken them on and arrives at the appointment with precise questions.

    3D model of a retirement home with the six steps of its guided tour numbered in order See the narrated guided tour →
  • In a bedroom in the tour, the ‘Get in touch’ button in the menu opens the contact form without leaving the tour

    A built-in contact form

    A family ready to move forward asks for an appointment or an information pack without leaving the tour. You receive an enquiry with context, linked to the spaces they looked at.

    See the forms →

Facilities that can already be toured online

Tours we have actually delivered. Step inside as your future patients will.

How do you order your first virtual tour?

Step 01

You get in touch with our team

We point you to the agency that covers your area.

Step 02

We draw up a brief together

A video call or an on-site meeting sets the scope of the project and your proposal.

Step 03

Your local contact comes to you

Your local agency captures your space on site with a Matterport 360° camera with a built-in LiDAR sensor, then handles the editing.

Step 04

You receive your virtual tour

The link and its documentation arrive within 48 business hours of the capture.

Find the agency nearest to you

36 agencies cover France. The one in your area comes to you.

A network of 36 local agencies, all over France

The agency in your area knows your region, comes out to you and returns whenever your facility changes.

See all our agencies
  1. 01

    Your local contact comes out to meet you

    Together you pick out the spaces to show, then they capture the premises outside care hours, without disturbing residents.

  2. 02

    Your virtual tour is delivered within 48 business hours

    The exact timing is set out in the proposal, before the capture.

  3. 03

    You know everything before we start

    The proposal details the capture, the deliverables and the options you choose.

Part of the easyVirtual.tours team gathered in Toulouse.

Part of the easyVirtual.tours team gathered in Toulouse.

agencies
36
clients
1,000+
online visitors
1M+

Your questions about a virtual tour of your facility

Residents' privacy, access for families, what gets captured, updates. What you need to know before you start.

  • Do residents or patients appear in the tour?

    No. The capture is done zone by zone, with no residents, patients or staff present. Respect for privacy and image rights is a basic condition of our work.

  • How do families access the tour?

    Through your website, your emails, your brochures via a QR code, or during a video call with your team. One link, nothing to install.

  • Can we show one room without showing them all?

    Yes. You choose the spaces to capture: a show room, the shared areas, the restaurant, the garden. The tour reflects what you want to show.

  • What happens after a refurbishment?

    The tour is updated. A new capture of the areas concerned is enough. A new wing, a new lounge or a new wellbeing room stays visible online.

  • Can our teams use the tour too, not just families?

    Yes. It also helps prepare a resident's arrival, present the home to a job applicant or show a new starter around the premises.

Got another question?

Talk to an expert

Ready to reassure families from the very first click?

Tell us about your facility and the spaces to showcase. The agency in your area will get back to you to plan the tour route and schedule a capture that respects your work.

  • Reply within 24 business hours
  • Free proposal, no commitment
  • Captured zone by zone, without disrupting care

Each agency in the network sets its own prices freely and sends you a tailored proposal.

Contact us